Refund & Cancellation Policy

1. You may request a refund or cancellation within 24 hours of placing an order.

Valid Cases

• Delivery not completed within 15 minutes.
• Payment processed but status is failed or pending.
• System errors causing misdelivery (excluding user-provided mistakes).

How to Request

1. Email mlbbretail@gmail.com with your Order ID and reason.
2. We'll respond within 2 hours to start the review.

Refund Process

Approved refunds are credited to your Paytm account within 3-5 business days; you'll receive a confirmation email.

Non-Refundable Cases

• Requests after the 24-hour window.
• Successful deliveries to correct accounts.
• Issues from incorrect user details.

Partial Refunds

In partial delivery scenarios, refunds may be proportional to the undelivered portion.